Privacy Policy

Privacy Policy for Issue Response LLC

Last Updated: December 1, 2025

1. Introduction

Welcome to Issue Response LLC. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We ArePurpose of this Privacy Policy: This privacy policy aims to give you information on how Issue Response LLC collects and processes your personal data through your use of this website, including any data you may provide through the website, such as contact information submitted via lead generation forms for surveys, offers, or issue alerts.Controller: Issue Response LLC is the controller and responsible for your personal data.Contact Details: email us at info@issueresponse.com to opt out of communications:   

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier, date of birth, gender, etc.
• Contact Data includes email address, telephone number, mailing address, ZIP code, and any other contact information you provide.
• Survey and Issue Response Data includes your answers to political, issue-based, or opinion surveys (for example, your views on candidates, policies, social issues, abortion, gun rights, immigration, etc.).
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system, etc.
• Usage Data includes information about how you use our website and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us or our partners.

Special Categories of Personal Data (Sensitive Data)Some of the survey questions we (or our trusted partners) ask are about political opinions, philosophical or religious beliefs, health, or other topics that are considered “special category” or “sensitive” personal information under certain privacy laws.

We only collect and process this sensitive information when you voluntarily choose to answer those questions and submit the survey form to us. By completing and submitting a survey that contains such questions, you are giving us your explicit consent to process that sensitive data for the purposes described in this policy (including sharing it with the campaign, organization, or select partners who sponsored or are associated with the survey).

You are never required to complete the survey or forms and you can skip them or abandon the survey at any time.

We do not collect any information about criminal convictions and offences.

4.  How We Use Your Personal Data, replace the old consent paragraph with this clearer version:

Legal Bases for Processing We rely on the following legal bases:

• Explicit consent – when you voluntarily complete and submit a survey containing questions about political opinions, philosophical beliefs, health, or other sensitive topics.
• Legitimate interests – for all other processing activities (e.g., using your contact information to send you additional surveys, offers, issue alerts, or to share your lead with select trusted partners who we believe may have opportunities of interest to you), provided your interests and fundamental rights do not override those interests.
• Consent – for sending third-party direct marketing communications via email or text message where required by law.

You can withdraw your consent or opt out of any of these uses at any time by clicking the unsubscribe link in any email we send or by contacting us directly.

5. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in this policy:

• Internal Third Parties: Other companies in the Issue Response LLC group acting as joint controllers or processors.
• External Third Parties: Service providers acting as processors (e.g., IT services, marketing platforms), professional advisers, HMRC or other tax authorities, or in the event of a business transfer.
• Third Parties: Select trusted partners for lead generation, surveys, or offers, but only with your implied consent through form submission or explicit opt-in.
• Regulators and authorities: As required by law.

6. International Transfers

Your personal data may be transferred outside the country where collected (e.g., to the US or EU), using safeguards like Standard Contractual Clauses or adequacy decisions.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For lead generation contacts, we typically retain data for 12-24 months or until you request deletion. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means. Details of retention periods for different aspects of your personal data are available upon request.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request the transfer of your personal data.
• Right to withdraw consent at any time.

If you wish to exercise any of these rights, please contact us. We may need to request specific information from you to help us confirm your identity. No fee is required unless requests are manifestly unfounded or excessive.

10. Opting Out of Communications

As a lead generation-focused company, we send targeted communications about surveys, offers, and issues. You can opt out at any time via unsubscribe links or by contacting us. Please note that opting out may limit your access to certain services.

11. Children's Privacy

Our website and services are not intended for children under 16, and we do not knowingly collect data from children. If we become aware of such collection, we will delete it promptly. Parents/guardians can contact us to review or delete a child's data.

12. Do Not Track Signals

We do not currently respond to "Do Not Track" signals from browsers, as there is no industry standard. However, you can manage preferences through browser settings.

13. Changes to the Privacy Policy and Your Duty to Inform Us of Changes

We may update this privacy policy at any time by posting a new version on our website. You should check this page periodically to ensure you are happy with any changes. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

14. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

15. Cookies

We use cookies to provide you with a great experience and to help our website run effectively. For more information about the cookies we use, please see our Cookie Policy.

16. Google's Advertising and Cookie Policy

We may use Google's advertising services, which use cookies to serve ads based on a user's prior visits to our website. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet. Users may opt-out of personalized advertising by visiting Ads Settings .

17. California Privacy Rights

If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of your personal data with third parties for their direct marketing purposes. You also have rights under the California Consumer Privacy Act (CCPA), including to know, delete, or opt out of the sale of your personal information. We do not sell personal data but may disclose it to partners as described. Contact us to exercise these rights.

18. European Union Data Protection Rights

If you are from the European Union, you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal data, including the right to access, correct, or delete your personal data, as detailed in Section 9.